Refund policy

At The Pookies Store, your happiness means everything to us!
If you’re not completely satisfied with your order, you can request a return within 5 days of receiving your product.

Eligibility:

• The item must be unused, in its original packaging, and in the same condition as received.

• Return requests must be made within 5 days of delivery.

• Certain products such as personal care items or customized gifts are non-returnable.

Refund Type:

Once your return is approved, you’ll receive a store credit that can be used on your next purchase at The Pookies Store.

How to Request a Return:

To initiate a return, please email us at 📩 thepookiesstoreindia@gmail.com with your order number and clear photos of the product.
Our team will guide you through the process.